Refund policy

Return & Refund Policy

We want you to be confident in your purchase. Please review our policy before placing an order.

Physical Products

Unopened and unused physical tools and products may be returned within 7 days of delivery.

To qualify for a return, the item must:

  • Be unused and unopened
  • Be in its original packaging
  • Be in resalable condition

Customers are responsible for all return shipping costs. Original shipping charges are non-refundable.

Digital Products

Due to the nature of digital content, all sales of digital products are final.

This includes, but is not limited to:

  • Ebooks
  • STL files
  • Digital downloads
  • Printable files
  • Guides
  • Templates

Once a digital product has been delivered or downloaded, no refunds or exchanges will be issued.

Damaged or Incorrect Orders

If you receive a damaged or incorrect physical item, please contact us within 7 days of delivery. Include your order number and photos of the issue so we can work toward a resolution.

Contact

If you have any questions regarding returns or refunds, please contact us before sending any item back. Unauthorized returns may not be accepted.